Privacy Policy
Last updated: April 2025 · Effective immediately
1. Introduction
RemeSys — Tech Learning Solution ("RemeSys", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management system at learn1.remesys.in.
By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information: Name, email address, phone number, date of birth, gender, and address when you register or enroll in a course.
Payment Information: We use Razorpay for payment processing. We do not store credit/debit card numbers on our servers. Razorpay's privacy policy governs payment data.
Usage Data: Course progress, video watch time, quiz scores, login times, and IP address for security and service improvement.
Communications: Messages you send to our support team or through contact forms.
3. How We Use Your Information
- To provide and maintain our learning platform
- To process course enrollments and payments
- To issue certificates of completion
- To send course updates, notifications, and fee reminders
- To improve our courses and user experience
- To comply with legal obligations
- To prevent fraud and ensure platform security
4. Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share data only in these cases:
- Service Providers: Razorpay (payments), email service providers, and hosting services — bound by confidentiality agreements
- Legal Requirements: If required by law, court order, or government authority
- Centre Management: If you enroll at a partner institution, basic enrollment details are shared with that centre's admin
5. Data Security
We implement industry-standard security measures including SSL/TLS encryption, bcrypt password hashing, CSRF protection, and secure session management. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal data via your profile settings
- Correct inaccurate data
- Request deletion of your account and data (subject to legal retention requirements)
- Opt out of marketing communications
To exercise these rights, contact us at contact@remesys.in
7. Cookies
We use essential session cookies to keep you logged in and maintain your preferences. We do not use third-party advertising cookies.
8. Children's Privacy
For school robotics and courses for minors (Class 1–12), parental/guardian consent is required at the time of enrollment. We do not knowingly collect data from children under 13 without parental consent.